Our success story is built on the cornerstones of extensive experience, adaptability to innovation, and professionalism in conducting passenger and cargo business. These qualities have made our GSA representations stand out in the industry.
About Us
CitiAir and Holidays Pte Ltd is a well established group providing total travel and cargo solutions since 2002. It is a subsidiary of Serangoon Air Travel Pte Ltd which is a reputed IATA accredited travel agency in Singapore established in 1998. The group has won many awards from Airlines and Government bodies. We believe in one stop shop concept from ticketing to holiday packages to cruises to travel insurance to air way bills etc, at out outlets. There is a state of the art call centre located in India which provides ability to centralise business.
We are in the process of expanding. We have spread our wings to India, Australia, and Indonesia in addition to Singapore as at today. We will be entering Dubai, Thailand , Malaysia and Sri Lanka markets shortly. We have our own online travel portal to capture online business which has been identified as a fast growing segment.
Our Main Assets
We have a sound financial standing across the network. The biggest assets of the Company are our professional staff strength of over 120 based worldwide, the experience in travel and cargo business , integrity , confidence and good will earned over the years.
Extensive Experience, Adaptability to Innovation & Professionalism in Conducting passenger & cargo business.
These three elements have allowed us to consistently provide our clients with the highest level of service and to stay ahead of the competition. Our team is always on the lookout for new and innovative ways to improve our operations and better serve our clients, ensuring that we remain at the forefront of the industry. With our proven track record of success, we are confident that we can continue to provide exceptional service to our clients and help them achieve their business goals.
About Us
CitiAir and Holidays Pte Ltd is a well established group providing total travel and cargo solutions since 2002. It is a subsidiary of Serangoon Air Travel Pte Ltd which is a reputed IATA accredited travel agency in Singapore established in 1998. The group has won many awards from Airlines and Government bodies. We believe in one stop shop concept from ticketing to holiday packages to cruises to travel insurance to air way bills etc, at out outlets. There is a state of the art call centre located in India which provides ability to centralise business.
We are in the process of expanding. We have spread our wings to India, Australia, and Indonesia in addition to Singapore as at today. We will be entering Dubai, Thailand , Malaysia and Sri Lanka markets shortly. We have our own online travel portal to capture online business which has been identified as a fast growing segment.
We have a sound financial standing across the network. The biggest assets of the Company are our professional staff strength of over 120 based worldwide, the experience in travel and cargo business , integrity , confidence and good will earned over the years.
Our Success Story
Our success story is built on the cornerstones of extensive experience, adaptability to innovation, and professionalism in conducting passenger and cargo business. These qualities have made our GSA representations stand out in the industry.
Extensive Experience, Adaptability to Innovation & Professionalism in Conducting passenger & cargo business have allowed us to consistently provide our clients with the highest level of service and to stay ahead of the competition. Our team is always on the lookout for new and innovative ways to improve our operations and better serve our clients, ensuring that we remain at the forefront of the industry. With our proven track record of success, we are confident that we can continue to provide exceptional service to our clients and help them achieve their business goals.
- Our Vision
To win the hearts of our passengers with a memorable travel experience.
- Our Mission
Our mission is to curate exceptional travel experiences that exceed expectations and leave a lasting impact. We are committed to crafting tailor-made itineraries, providing expert guidance, and delivering exceptional customer service. Our goal is to inspire, educate, and empower travellers to explore the world with confidence while fostering sustainable and responsible tourism practices. We strive to be a trusted partner, enriching lives through transformative travel experiences and creating cherished memories that will be treasured for a lifetime.